Unifi: Dead UAP-AC-PRO?

On my way to bed last night, I noticed that two of the smart devices in my office - the lamp and the shelving lighting - were both offline in Home Assistant. Strangely, the Skyfan wasn’t offline, so it took me a moment to figure out what the issue was: the Unifi access point that covers the rear portion of the house had decided to croak on me, and as they were unable to maintain a decent enough connection they were ushered off by the front one, never to be heard from again.

I spent far too long suspecting my patch cables (very cheap Temu things that I admittedly don’t really have any objective complaints about), I slipped a zip-tie under the AP to get it off the ceiling, and replaced it with a spare I had, which came right up. I adopted it, configured it correctly, and went to bed angry.

Over breakfast this morning I was having a read, and found a few threads mentioning a fairly wide-spread problem some 7 years ago, where Unifi were actually RMAing these devices outside of the warranty period, suggesting something they knew about, which was further irritating to me. Continuing my search, I found a reddit thread mention of devices where they failed to negotiate power-over-ethernet with a switch (exactly how mine were hooked up), so on my lunch break I dug out a POE injector and connected it up and yep - it came to life.

I started thinking about whether it’d be possible, or even worth it, to replace the IC responsible for this when I stumbled upon gold: someone’s not only been through this, but they successfully rescued the device by simply removing (not replacing) a single component!

I’ll replicate, tersely, the instructions here as I don’t trust Ubiquiti not to trash the thread - indeed I couldn’t find the linked instructions to open the fucking thing. But in case the thread disappears, the user TomBK on the Unifi community came to my rescue at least:

I’m not an electronics engineer, so I don’t know if the proposed explanation and solution are sound, but it’s worked for me.

As of the time of writing it’s not skipped a beat for 48 hours, so that’s alright.

Horsham, VIC, Australia fwaggle

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Horsham, VIC, Australia

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