I wrote a while back about our problems with our internet – well yesterday it got much, much worse. We started out having troubles going through auto insurance quotes to begin with, and afterwards it took me about five goes to pick up AT&T’s DSL support phone number.
So I called up AT&T, and waded through the problem. Of course we had the issue that our Cayman 3546 is “unsupported”, so I had the nice lady wait while I hooked up a Speedstream 4100 instead so they wouldn’t have to charge us for help.
After a while they finally figured out that because the problem was intermittent, that there wasn’t anything they could do from their end, and finally after complaining for 2 years about intermittent outages they sent someone out.
It sucked having to get up early, and it was freezing this morning. The tech was great, he ran a few tests, changed out some components on the outside that weren’t in the greatest of shape, and so far everything looks like it’s acting great!


